WindTunnel 3 High Performance - Low/ No Suction

This article contains all the steps necessary to fix suction issues with your Vacuum.

Follow these steps if you're experiencing low/ no suction:

1. Let's start by making sure your dirt cup is properly seated in the unit and there are no gaps. 
2. Empty your dirt cup if needed by pressing the release button (A) on the lid and rocking the cup out, once removed open the trap door (C) by pressing the release mechanism (D).
   
3. After emptying the dirt cup, twist the filter assembly (A) remove it, and clean the separator with a cloth or accessory. You can then twist the separator skirt (B) to remove it and clean it. Once the separator is completely clean reassemble the filter properly and make sure it locks firmly.
   
4. Once you have removed and emptied the dirt cup and separator filter, you should remove the rinseable filter located underneath the tank's lid. You can remove the filter by pressing the open button on the lid and pulling on the filter.
5. If you are currently cleaning, tap your filter until clean then replace it in the unit, otherwise rinse the filter under water until it's clear and squeeze it to remove excess water. Allow 24 hours to dry then replace it in the unit.
   
6. After cleaning the rinseable filter, pull the latch to remove the exhaust filter (A) located between the nozzle and the dirt cup.
7. Tap the filter until clean or wipe down any remaining dust with a dry cloth. Do not rinse!!
8. Lastly, check your hose airpath and extension tools for any clogs. Make sure your vacuum is upright and press the hose release button, inspect your hose and clear out any clogs, then replace it back in the unit.