--- title: SmartWash Pet- Leaking description: This article contains information on how to fix leaking issues on the SmartWash Pet. --- [Skip to content](https://knowledgelibrary.ttifloorcare.com/hoover-library/smartwash-pet-leaking#main-content) - [English](https://knowledgelibrary.ttifloorcare.com/hoover-library/smartwash-pet-leaking) - [Español](https://knowledgelibrary.ttifloorcare.com/es/hoover-library/smartwash-pet-leaking) English Show submenu for translations ![Hoover-Logo\_2021\_Brushed\_RGB\_Med.png\]](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Hoover-Logo_2021_Brushed_RGB_Med.png?height=47&name=Hoover-Logo_2021_Brushed_RGB_Med.png) Open main navigation Close main navigation - - [English](https://knowledgelibrary.ttifloorcare.com/hoover-library/smartwash-pet-leaking) - [Español](https://knowledgelibrary.ttifloorcare.com/es/hoover-library/smartwash-pet-leaking) English Show submenu for translations - [Go to Hoover.com](https://hoover.com/) [Go to Hoover.com](https://hoover.com/) Welcome, how can we help you? - There are no suggestions because the search field is empty. 1. [Hoover Support Library](https://knowledgelibrary.ttifloorcare.com/hoover-library?hsLang=en) 2. [Troubleshooting](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en) 3. [SmartWash Pet Carpet Cleaner](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#smartwash-pet-carpet-cleaner) # SmartWash Pet- Leaking ## This article contains information on how to fix leaking issues on the SmartWash Pet. ### ![FH5300\_1\_ATF\_Hero](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/FH5300_1_ATF_Hero.jpeg?width=314&height=364&name=FH5300_1_ATF_Hero.jpeg) **WARNING:** If you notice any cracks or tears in your tank, please contact our customer service team at **[Hoover.com](https://hoover.com/)** **CAUTION**: We highly advise to use the correct cleaning solution for this unit, any other cleaning solution could cause excess foaming and a ***motor bypass**.*** You will notice this because the unit will leak from the exhaust port. ### If your SmartWash Pet is leaking water, follow the following steps: 1. Remove both your clean and dirty water tanks. 2. Make sure your clean water tank is not overfilled and placed properly on the unit. 3. If necessary, empty the dirty water tank and place it properly on the unit. There should be no gaps between the unit and the tanks. ![CT3](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/CT3.png?width=293&height=362&name=CT3.png)![DT1](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/DT1.png?width=292&height=361&name=DT1.png) **TIP:** Once done cleaning is recommended to run your unit for a minute, allowing the water to                  make its way to the dirty water tank will reduce the leaking once the unit is stored away. **TIP:** It's recommended to store the unit on top of something absorbent, some leaking is                          normal after usage. --- ### If your SmartWash Pet is leaking cleaning solution, follow the following steps: **NOTE**: Please empty the solution tank after using, prolonged exposure to the solution can eat the rubber seal on the tank's lid leading to leaks. 1. Remove your solution tanks, and clean any residue solution left in the unit, the attachment wand, and outside of the tanks 2. Once the tanks have been removed and the unit cleaned, run your machine with just water to remove the leftover solution. ![Solution1-1](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Solution1-1.png?width=292&height=359&name=Solution1-1.png)![SCSolution1](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/SCSolution1.png?width=291&height=359&name=SCSolution1.png) 3. If your solution tanks have no cracks or tears, remove the tank caps, and rinse them under water until clean 4. Once the caps are clean, fill the tanks to the correct measurements and tighten them firmly ![Solution2](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Solution2.png?width=290&height=357&name=Solution2.png)![SCSolution2](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/SCSolution2.png?width=288&height=360&name=SCSolution2.png) 5. Lastly, make sure your tanks are correctly seated in the unit  ![Solution3](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Solution3.png?width=294&height=362&name=Solution3.png)![SCSolution3](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/SCSolution3.png?width=293&height=362&name=SCSolution3.png) **NOTE:** If you have tried to troubleshoot and need to fill a warranty claim, please visit our **[Warranty Information](https://hoover.com/pages/warranty-information)** page for more information on how to do so. ---   - [Troubleshooting](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#main-content) - [Batteries & Chargers](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#batteries-chargers) - [CleanSlate](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#cleanslate) - [CleanSlate XL](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#cleanslate-xl) - 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