SmartWash Pet Carpet Cleaner
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      Smartwash Pet - Brush roll not spinning

      This article contains information on how to fix Brush roll issues on the Smartwash Pet.

      FH5300_1_ATF_Hero

      If your Smartwash Pet Brush roll is not working, follow the following steps:

      TIP: Make sure the unit is reclined; the brush roll won't spin in the upright position.
      Position stepPosition-1

      Nozzle 1-1

      1. To access the brush roll, remove the nozzle from the unit by pulling up on the latch and pulling forward

      2. Grab the Brush roll side with the notch  (A) and pull up to remove. Repeat this process on the second brush roll.

      3. Remove any tangled debris and clear the brushes under running water.
      4. To replace the brushes in the unit, align side (B) of the brush roll to the drive gear. Then press tab (A) down until it snaps in place. 
      5. Once done replace the nozzle by lining up the two tabs on the base of the nozzle with those on the unit and rock the nozzle back into place.

      nozzle 3Nozzle 4

      NOTE: If you have tried to troubleshoot and need to fill a warranty claim, please visit our Warranty Information page for more information on how to do so.