SmartWash Carpet Cleaner
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      SmartWash - Leaking

      This article contains information on how to fix leaking issues on the SmartWash.

      FH52000_Smartwash_G2_Teal_3Q_L

      WARNING: If you notice any cracks or tears in your tank, please contact our customer service team.

      CAUTION: We highly advise to use the correct cleaning solution for this unit, any other cleaning solution could cause excess foaming and a motor bypass. You will notice this because the unit will leak from the exhaust port.

      If your SmartWash is leaking cleaning solution, follow the following steps:

      NOTE: Please empty the solution tank after using, prolonged exposure to the solution can eat the rubber seal on the tank's lid leading to leaks.

      Solution1

            1. Remove your solution tank, and clean any residue solution left in the unit and outside of the tank 
            2. Once the tanks have been removed and the unit cleaned, run your machine with just water to remove the leftover solution.




              Solution 2




            3. If your solution tank has no cracks or tears, remove the tank cap, and rinse it under water until clean.
            4. Once the cap is clean, fill the tank to the correctSolution 3 measurement and tighten it firmly.






            5. Lastly, make sure your tank is correctly seated in the unit
       

       




      If your SmartWash is leaking water, follow the following steps:

      1. Remove both your clean and dirty water tanks.
      2. Make sure your clean water tank is not overfilled and placed properly on the unit.
      3. If necessary, empty the dirty water tank and place it properly on the unit. There should be no gaps between the unit and the tanks.

      Clean Tank1Dirty Tank 1

      TIP: Once done cleaning is recommended to run your unit for a minute, allowing the water to                  make its way to the dirty water tank will reduce the leaking once the unit is stored away.

      TIP: It's recommended to store the unit on top of something absorbent, some leaking is                          normal after usage.

      NOTE: If you have tried to troubleshoot and need to fill a warranty claim, please visit our Warranty Information page for more information on how to do so.