--- title: PowerDash Pet Hardfloor - Low/ No Suction description: This article contains all the steps necessary to fix suction issues with your PowerDash Pet Hardfloor. --- [Skip to content](https://knowledgelibrary.ttifloorcare.com/hoover-library/powerdash-pet-hardfloor-not-dispensing-1#main-content) - [English](https://knowledgelibrary.ttifloorcare.com/hoover-library/powerdash-pet-hardfloor-not-dispensing-1) - [Español](https://knowledgelibrary.ttifloorcare.com/es/hoover-library/powerdash-pet-hardfloor-low/-no-suction) English Show submenu for translations ![Hoover-Logo\_2021\_Brushed\_RGB\_Med.png\]](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Hoover-Logo_2021_Brushed_RGB_Med.png?height=47&name=Hoover-Logo_2021_Brushed_RGB_Med.png) Open main navigation Close main navigation - - [English](https://knowledgelibrary.ttifloorcare.com/hoover-library/powerdash-pet-hardfloor-not-dispensing-1) - [Español](https://knowledgelibrary.ttifloorcare.com/es/hoover-library/powerdash-pet-hardfloor-low/-no-suction) English Show submenu for translations - [Go to Hoover.com](https://hoover.com/) [Go to Hoover.com](https://hoover.com/) Welcome, how can we help you? - There are no suggestions because the search field is empty. 1. [Hoover Support Library](https://knowledgelibrary.ttifloorcare.com/hoover-library?hsLang=en) 2. [Troubleshooting](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en) 3. [PowerDash Pet Hardfloor](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#powerdash-pet-hardfloor) # PowerDash Pet Hardfloor - Low/ No Suction ## This article contains all the steps necessary to fix suction issues with your PowerDash Pet Hardfloor. ### ![PowerDash-HF\_ATF\_Assets\_7\_Walkaround\_GL](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/PowerDash-HF_ATF_Assets_7_Walkaround_GL.jpg?width=365&height=365&name=PowerDash-HF_ATF_Assets_7_Walkaround_GL.jpg) **NOTE:** The automatic *shut-off mode* is activated when the dirty water tank is full**.** ### Follow the following steps if your unit has low suction: 1. Pull the dirty water tank by rocking it out of the unit. 2. Lift the tank's lid by pulling on the side notches ![Dirty Tsnk](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Dirty%20Tsnk.png?width=175&height=210&name=Dirty%20Tsnk.png)![Dirty tank parts](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Dirty%20tank%20parts.png?width=174&height=208&name=Dirty%20tank%20parts.png) 3. Ensure your filter basket is free of dirt and debris. Rinse under water until clean. 4. To place the tank back into the unit, align the bottom of the tank with the unit and then rock it back into place. Ensure the rubber suction port located in the unit is also clear of any debris before placing your tank. --- ### Once the previous step has been completed: 1. Press the release knob on your nozzle, then pull it forward **NOT** upwards. 2. To remove the Brush roll, press the latches on the sidesto release. 3. Once the Brush roll is removed, clean any debris or blockage in the nozzle and the suction port in the unit. 4. To replace the Brush roll, align the brushes with the locking port then push it in until it clicks. 5. Clean your nozzle, then align the nozzle with the latches underneath the unit. Once aligned rock the nozzle into place, you should hear a click once properly installed. ![Nozzle 2](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Nozzle%202.png?width=168&height=194&name=Nozzle%202.png)![Nozzle 1-3](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Nozzle%201-3.png?width=217&height=193&name=Nozzle%201-3.png) **TIP:** Use a non-sharp wire or stick to try and remove any clogs inside the suction port. **NOTE:** If you have tried to troubleshoot and need to fill a warranty claim, please visit our **[Warranty Information](https://hoover.com/pages/warranty-information)** page for more information on how to do so. ---   - [Troubleshooting](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#main-content) - [Batteries & Chargers](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#batteries-chargers) - [CleanSlate](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#cleanslate) - [CleanSlate XL](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#cleanslate-xl) - [Commercial Shoulder Vac Pro Backpack Vacuum](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#commercial-shoulder-vac-pro-backpack-vacuum) - [Complete Performance Advanced](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#complete-performance-advanced) - [Corded StreamLine](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#corded-streamline) - [Dual Spin Max Pet/ Dual Power Pet](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#dual-spin-max-pet-dual-power-pet) - [Floormate Deluxe](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#floormate-deluxe) - [Floormate Jet](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#floormate-jet) - [FloorMate SpinScrub Hard Floor Cleaner](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#floormate-spinscrub-hard-floor-cleaner) - [Hoover Excelerate Cordless Stick](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#hoover-excelerate-cordless-stick) - [LinX](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#linx) - [ONEPWR Blade](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#onepwr-blade) - [ONEPWR CleanSlate](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#onepwr-cleanslate) - [ONEPWR Emerge](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#onepwr-emerge) - [ONEPWR Emerge Pet All-Terrain](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#onepwr-emerge-pet-all-terrain) - [ONEPWR Evolve Pet](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#onepwr-evolve-pet) - [ONEPWR Evolve Pet Elite](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#onepwr-evolve-pet-elite) - [ONEPWR React/ Fusion](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#onepwr-react-fusion) - [ONEPWR SmartWash](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#onepwr-smartwash) - [ONEPWR Streamline](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#onepwr-streamline) - [PowerDash GO](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#powerdash-go) - [PowerDash Pet Advanced](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#powerdash-pet-advanced) - [PowerDash Pet Compact](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#powerdash-pet-compact) - [PowerDash Pet Hardfloor](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#powerdash-pet-hardfloor) - [PowerDash Pet+](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#powerdash-pet) - [PowerDrive Swivel XL/ Elite Swivel/ High Performance Swivel](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#powerdrive-swivel-xl-elite-swivel-high-performance-swivel) - [PowerScrub Deluxe](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#powerscrub-deluxe) - [PowerScrub Elite](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#powerscrub-elite) - [PowerScrub XL](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#powerscrub-xl) - [Pro Pet Swivel/ PowerDrive Pet](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#pro-pet-swivel-powerdrive-pet) - [SmartWash Carpet Cleaner](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#smartwash-carpet-cleaner) - [SmartWash Essentials](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#smartwash-essentials) - [SmartWash Pet Carpet Cleaner](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#smartwash-pet-carpet-cleaner) - [Spotless Portable Cleaner](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#spotless-portable-cleaner) - [Steam Complete Pet](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#steam-complete-pet) - [Steam Mop](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#steam-mop) - [Total Home Pet MAXLIFE](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#total-home-pet-maxlife) - [WindTunnel 3 High Performance](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#windtunnel-3-high-performance) - [WindTunnel Air Steerable Pet](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#windtunnel-air-steerable-pet) - [WindTunnel Tangle Guard](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#windtunnel-tangle-guard) - [Windtunnel Tangle Guard All-Terrain](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#windtunnel-tangle-guard-all-terrain) - [Whole House Rewind](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#whole-house-rewind) [![Chill listening crop-3](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Hoover-Logo_2021_Brushed_RGB_Med-1.jpg?width=50&height=50&name=Hoover-Logo_2021_Brushed_RGB_Med-1.jpg "Chill listening crop-3")](https://hoover.com/pages/contact-us-v2) Hoover Support Center Copyright © 2026, TTI Floor Care North America