---
title: ONEPWR CleanSlate - Not Dispensing
description: This article contains information on how to fix dispensing issues on the ONEPWR CleanSlate
---

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# ONEPWR CleanSlate - Not Dispensing

## This article contains information on how to fix dispensing issues on the ONEPWR CleanSlate

### ![BH14000V\_1200x1200\_1\_hero](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/BH14000V_1200x1200_1_hero.jpg?width=355&height=355&name=BH14000V_1200x1200_1_hero.jpg)

<iframe width="256" height="144.64" src="https://www.youtube.com/embed/qJs-DlsImeI?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="Hoover ONEPWR CleanSlate - Troubleshooting Dispensing Issues" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

**WARNING:** If you notice any cracks or tears in your tank or hose, please contact our customer service team.

<iframe width="256" height="144.64" src="https://www.youtube.com/embed/mmdCqAtLGK0?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="CleanSlate Family - Replacing the Hose" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

![pump2](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/pump2.png?width=216&height=299&name=pump2.png)

   
**TIP:** Before cleaning, **prime the pump**. Attach the hose rinse-tool and press the dispensing trigger for 1 minute to rid any air trapped in the hose.

![pump1](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/pump1.png?width=293&height=164&name=pump1.png)

**TIP:** Make sure your clean water and cleaning solution tanks are filled to the correct measure.

**TIP:** Remember to press the handle trigger to dispense water and solution, then release the trigger to dry all the water.

### CleanSlate does not dispense.

1. First, confirm your clean water/ solution tank is properly placed in the unit  
   ![CT1-May-20-2024-02-21-51-3575-PM](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/CT1-May-20-2024-02-21-51-3575-PM.png?width=174&height=245&name=CT1-May-20-2024-02-21-51-3575-PM.png)![CT2-1](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/CT2-1.png?width=221&height=244&name=CT2-1.png)
2. If your unit continues not dispensing, add hot water to your clean water and solution tank. Run your unit with hot water for a couple of minutes to help remove any build-up gunk inside the nozzle distributor bar.
3. Once you've ran your unit with warm water make sure your hose end and accessories are clean and there are no clogs.  
   ![accessory](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/accessory.png?width=223&height=225&name=accessory.png)![tool2](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/tool2.png?width=270&height=221&name=tool2.png)

**CAUTION:** Sometimes the solution hose inside the hose gets **kinked** or **pinched**. Pull the hose straight to get it back to position.

**NOTE:** If you have tried to troubleshoot and need to fill a warranty claim, please visit our **[Warranty Information](https://hoover.com/pages/warranty-information)** page for more information on how to do so.

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