LinX - Has Low/ No Suction

This article contains information on how to fix suction issues on the Hoover LinX

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TIP: Toggle your vacuum MODE so that it's appropriate to the type of floor you're cleaning. 

O - Off
I - Suction ON (Recommended for use on hard floor)
II - Suction and Brush roll ON (Recommended for use on carpet)

Follow these steps if you're experiencing low/ no suction:

  1. Let's start by making sure your dirt cup is properly seated in the unit and there are no gaps. 
  2. Empty your dirt cup by pushing down the latch on the lid, then rocking the cup backwards.
  3. Hold the dirt cup over a trash bin and press the release button to empty it, then just lock it in place  DC1-Jul-11-2024-05-14-38-2195-PM  DC2-Jul-11-2024-05-14-44-7956-PMDC3-3
  4. Once you have removed and emptied the dirt cup, you should remove the rinseable filter located underneath the tank's lid. You can remove the filter by pulling the lid off and the filter from inside the lid.Filter1-Jul-11-2024-05-45-40-9217-PMFilter2-Jul-11-2024-05-48-31-3890-PM
  5. If you are currently cleaning, tap your filter until clean then replace it in the unit, otherwise rinse the filter under water until it's clear and squeeze it to remove excess water. Allow 24 hours to dry then replace it in the unit.
  6. Now, it's recommended to clean the baffle tube, do this by pressing the release button to open the trap door then turning the baffle tube counterclockwise until it stops. Pull out the baffle tube and shake it free of debris.
  7. Once clean, replace it back into the dirt cup by aligning the slots and twisting clockwise until it lock in place.
    Baffle1Baffle2Baffle3
  8. Lastly, check your hose airpath, each time the dirt cup is removed for emptying it is recommended to check if there is any debris trapped in the dirt tube (A). You should also detach the nozzle base from the main unit (press button on back of nozzle to release), (B) and inspect both openings of the nozzle base (C) for any trapped debris. Clear any clogs or debris and assemble your unit back.
    CLOG1Clog2

NOTE: Make sure to check the opening in your dirt cup that aligns with the dirt tube inlet. (point A on in step 8 previously)

TIP: It's also recommended to clean your brush roll and the airpath inside the nozzle cover. For more information visit here.

For additional support see the video below

NOTE: If you have tried to troubleshoot and need to fill a warranty claim, please visit our Warranty Information page for more information on how to do so.