This article contains information on how to fix Brush roll issues on the Floormate Jet.
TIP: Make sure the unit is reclined; the brush roll won't spin in the upright position.
TIP: Your Brush roll stall might be on, this happens when your brush roll gets jammed. Turn the unit OFF for a moment then turn it back ON. If the brush roll continues stuck see the steps below.
If your Floormate Jet's Brush roll is not working, follow the following steps:
-
To access the brush roll, remove the nozzle from the unit by pinching the notches (2) on top and pulling out.
-
Grab the Brush roll side with the notch and pull up to remove.
-
Remove any tangled debris and clear the brushes under running water.
-
To replace the brush in the unit, align the other side of the brush roll to the drive gear. Then press the tab down until it snaps in place. Rotate the brush roll by hand to ensure it is placed properly.
- Once done replace the nozzle by lining up the nozzle with the unit and pushing it in until it clicks.
NOTE: If you have tried to troubleshoot and need to fill a warranty claim, please visit our Warranty Information page for more information on how to do so.