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Troubleshooting
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Product Information & Guides
Floormate Deluxe - Not Dispensing
This article contains information on how to fix dispensing issues on the Floormate Deluxe
TIP: Check that your clean water tank is properly installed in the unit and filled.
TIP: Before cleaning, hold down the dispensing trigger for up to 1 minute to prime the pump of any air trapped inside.
To fix not dispensing issues follow these steps:
- Check that your handle is installed correctly by pushing it down into position.
- Once the handle is in position, screw the back of it to lock it in.
- Recline your unit, the unit will not dispense in the upright position.
- PUSH forward and press the trigger to dispense water
PULL the unit back without pressing the trigger to dry.
TIP: If your unit continues not dispensing fill your clean tank with warm water only and run the machine for a while, this should help remove any gunk inside the distributor bar.
NOTE: If you have tried to troubleshoot and need to fill a warranty claim, please visit our Warranty Information page for more information on how to do so.