--- title: Commercial XL Pro 5 Super Compact Canister - Low/ No Suction description: This article contains all the steps necessary to fix suction issues with your commercial canister or if dust is scaping your unit. --- [Skip to content](https://knowledgelibrary.ttifloorcare.com/oreck-library/xl-pro-5-super-compact-canister-no-suction#main-content) English Show submenu for translations ![oreckwhite.png\]](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/oreckwhite.png?height=40&name=oreckwhite.png) Open main navigation Close main navigation - English Show submenu for translations - [Go to ORECK.com](https://oreck.com/) [Go to ORECK.com](https://oreck.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Oreck Support Library](https://knowledgelibrary.ttifloorcare.com/oreck-library?hsLang=en) 2. [Troubleshooting](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en) 3. [Commercial XL Pro 5 Super Compact Canister](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en#commercial-xl-pro-5-super-compact-canister) # Commercial XL Pro 5 Super Compact Canister - Low/ No Suction ## This article contains all the steps necessary to fix suction issues with your commercial canister or if dust is scaping your unit. ![BB900DGR-XLPro5Canister-WhatsInTheBox](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/BB900DGR-XLPro5Canister-WhatsInTheBox.webp?width=513&height=351&name=BB900DGR-XLPro5Canister-WhatsInTheBox.webp) **WARNING:** DO NOT REMOVE the dirt retaining flap attached on the back of the front plate. It must be left in place for the unit to operate properly and to ensure cleaning effectiveness. ![note](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/note.png?width=232&height=232&name=note.png) ### Follow these steps if you're experiencing low/ no suction 1. Let's start by making sure your hose and attachments are clear from clogs and properly connected. To install hose, align “J” slot in hose coupling with tab inside the suction port. Insert hose in port. Twist collar clockwise to lock hose coupling in port. ![install1-1](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/install1-1.png?width=307&height=230&name=install1-1.png)![install2](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/install2.png?width=306&height=231&name=install2.png) 2. Now, check your **dirt bag and** if needed replace it Stand unit on its back. Twist knob counterclockwise to release and lift out front plate. Once the front plate is released remove used bag and insert fresh bag. The cardboard rim fits smoothly into the recessed top. Align tabs on front plate with slots in housing and replace the front plate. ![filter1-Jun-25-2024-05-37-21-1317-PM](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/filter1-Jun-25-2024-05-37-21-1317-PM.png?width=207&height=243&name=filter1-Jun-25-2024-05-37-21-1317-PM.png)![filter2-1](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/filter2-1.png?width=209&height=243&name=filter2-1.png)![filter3-2](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/filter3-2.png?width=212&height=242&name=filter3-2.png)![gasket](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/gasket.png?width=199&height=345&name=gasket.png)   1. It's important to check the white bag gasket glued in the housing of the unit, it must be in placed or the unit won't function properly. Replace it if needed. 2. Next, you should check your micro filter if needed *(roughly every month, according to use).* Remove old micro filter from bottom inside unit. ![microfilter-1](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/microfilter-1.png?width=164&height=328&name=microfilter-1.png) **NOTE:** See below for replaceable items. ![accessories](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/accessories.png?width=475&height=305&name=accessories.png) ---   - [Processes](https://knowledgelibrary.ttifloorcare.com/oreck-library/processes?hsLang=en#main-content) - [Ticket Action Requests](https://knowledgelibrary.ttifloorcare.com/oreck-library/processes?hsLang=en#ticket-action-requests) - [Troubleshooting](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en#main-content) - [Compact Canister](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en#compact-canister) - [Magnesium Upright Vacuum](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en#magnesium-upright-vacuum) - [Ultimate HandVac](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en#ultimate-handvac) - [Elevate Command, Conquer, and Control](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en#elevate-command-conquer-and-control) - [Discover Upright Vacuum](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en#discover-upright-vacuum) - [Air Response filter](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en#air-response-filter) - [Commercial, XL, LEED Uprights](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en#commercial-xl-leed-uprights) - [Commercial XL Pro 5 Super Compact Canister](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en#commercial-xl-pro-5-super-compact-canister) - [Product Information & Guides](https://knowledgelibrary.ttifloorcare.com/oreck-library/product-information-guides?hsLang=en#main-content) - [Product Information](https://knowledgelibrary.ttifloorcare.com/oreck-library/product-information-guides?hsLang=en#product-information) [![Chill listening crop-3](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Oreck_NewLogo_Black_081717.png?width=106&height=24&name=Oreck_NewLogo_Black_081717.png "Chill listening crop-3")](https://oreck.com/pages/contact-us) ORECK Support center Copyright © 2026, TTI Floor Care North America