Discover Upright Vacuum - Low/ No Suction

This article contains all the steps necessary to fix suction issues with your vacuum

Follow these steps if you're experiencing low/ no suction:

1. Let's start by making sure your unit is properly assembled. Attach vacuum handle to the upper tube, you should hear a "click" once properly installed.
2. At the bottom of your unit, ensure your lower tube connector tightened.
3. Once you have checked your unit is properly installed, make sure your bag is not full. Remove the bag by unzipping the outer bag. After opening the outer bag, pull the tab (6) on bag to release bag dock from the connector (5).
4. Gently, pull the bag cardboard collard outward from the bag dock. The Saniseal® dust seal will close automatically.
                      
5. To replace the inner bag, slide the cardboard collar completely onto bag dock port. (7). Firmly push bag door with your thumbs until it snaps locked. (8)
6. Once your bag has been replaced for a new one, you should inspect your unit for any clogs or blockages. Lay your unit flat so you can access the bottom of it. Check for blockage at the mouth of the intake opening. If there is blockage, remove it with long-nose pliers, a screwdriver or coat hanger
   
7. Lastly, check your nozzle connection port. Twist lower collar counterclockwise to slide 
   up. Pull tube out of base. Check for blockage. If blockage is in the tube, remove it.