Discover Upright Vacuum - Brush roll is not spinning

This article contains all the steps necessary to fix brush roll issues with your vacuum

UK30500_Oreck_Discover_Hero_Front

NOTE: If your brush roll is clogged or tangled the automatic shut-off will activate. Remove                          any debris and tangles then resume cleaning

NOTE: Your thermal protector may have been activated. A thermal protector has been designed 
            into your cleaner to protect it from overheating.
                       1. Turn the cleaner OFF and unplug it. 
                       2. Replace the dirt bag, and clean the nozzle, the filter, and the air path.
                       3. After 30 minutes, once the unit is cleaned resume cleaning.
            For more information on how to clean the unit visit here.


  • At least once a month, check for and remove excess lint, string or hair from the revolving brush roll.

TIP: The brush roll is designed for long life. Should it ever become worn or frayed, it can be replaced by an Oreck authorized service center. Chat with us to find your closest service center.

WARNING: The motor and brush roll are equipped with bearings which contain sufficient lubrication for their lifetime. The addition of lubricant could cause damage. Do not add lubricant to motor or brush roll