--- title: Compact Canister Vacuum - Low/ No Suction description: This article contains all the steps necessary to fix suction issues with your canister or if dust is scaping your unit. --- [Skip to content](https://knowledgelibrary.ttifloorcare.com/oreck-library/compact-canister-vacuum-no-suction#main-content) English Show submenu for translations ![oreckwhite.png\]](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/oreckwhite.png?height=40&name=oreckwhite.png) Open main navigation Close main navigation - English Show submenu for translations - [Go to ORECK.com](https://oreck.com/) [Go to ORECK.com](https://oreck.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Oreck Support Library](https://knowledgelibrary.ttifloorcare.com/oreck-library?hsLang=en) 2. [Troubleshooting](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en) 3. [Compact Canister](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en#compact-canister) # Compact Canister Vacuum - Low/ No Suction ## This article contains all the steps necessary to fix suction issues with your canister or if dust is scaping your unit. ![cannister](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/cannister.webp?width=356&height=390&name=cannister.webp) **WARNING:** DO NOT REMOVE the dirt retaining flap attached on the back of the front plate. It must be left in place for the unit to operate properly and to ensure cleaning effectiveness. ![note](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/note.png?width=232&height=232&name=note.png) ### Follow these steps if you're experiencing low/ no suction 1. Let's start by making sure your hose and attachments are clear from clogs and properly connected. To install hose, align “J” slot in hose coupling with tab inside the suction port. Insert hose in port. Twist collar clockwise to lock hose coupling in port.![install-1](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/install-1.png?width=673&height=332&name=install-1.png) 2. Now, check your **dirt bag and** if needed replace it Stand unit on its back. Twist knob counterclockwise to release and lift out front plate. Once the front plate is released remove used bag and insert fresh bag. The cardboard rim fits smoothly into the recessed top. Align tabs on front plate with slots in housing and replace the front plate. 3. It's important to check the white bag gasket glued in the housing of the unit, it must be in placed or the unit won't function properly. Replace it if needed. ![bag replace](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/bag%20replace.png?width=675&height=334&name=bag%20replace.png) 4. Next, you should check your micro filter if needed *(roughly every month, according to use).* Remove old micro filter from bottom inside unit. ![microfilter](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/microfilter.png?width=210&height=309&name=microfilter.png) 5. Lastly, check your exhaust filter. Remove HEPA Filter cover at back of machine by pressing down in top slot and folding back the cover. Lift cover to remove. 6. Insert an Oreck Fresh Air® Scent Cartridge on tab located in center of the filter cover. Place the HEPA Filter in the filter cover. 7. Replace the HEPA Filter assembly on the canister by placing the bottom lip of the cover in the inside slot of the canister and closing the cover until the top latch is locked. ![exhaust filter](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/exhaust%20filter.png?width=688&height=326&name=exhaust%20filter.png) **NOTE:** It is recommended to replace the scent cartridge when the inner filter bag is replaced.  Replace the HEPA filter every 6 months. Replace more often if vacuum is used to pick up fine particles or in extremely dirty areas. **NOTE:** A replacement filter is supplied in each package of 12 ORECK XL filter bags, or you may order filters separately ---   - [Processes](https://knowledgelibrary.ttifloorcare.com/oreck-library/processes?hsLang=en#main-content) - [Ticket Action Requests](https://knowledgelibrary.ttifloorcare.com/oreck-library/processes?hsLang=en#ticket-action-requests) - [Troubleshooting](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en#main-content) - [Compact Canister](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en#compact-canister) - [Magnesium Upright Vacuum](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en#magnesium-upright-vacuum) - [Ultimate HandVac](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en#ultimate-handvac) - [Elevate Command, Conquer, and Control](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en#elevate-command-conquer-and-control) - [Discover Upright Vacuum](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en#discover-upright-vacuum) - [Air Response filter](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en#air-response-filter) - [Commercial, XL, LEED Uprights](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en#commercial-xl-leed-uprights) - [Commercial XL Pro 5 Super Compact Canister](https://knowledgelibrary.ttifloorcare.com/oreck-library/troubleshooting?hsLang=en#commercial-xl-pro-5-super-compact-canister) - [Product Information & Guides](https://knowledgelibrary.ttifloorcare.com/oreck-library/product-information-guides?hsLang=en#main-content) - [Product Information](https://knowledgelibrary.ttifloorcare.com/oreck-library/product-information-guides?hsLang=en#product-information) [![Chill listening crop-3](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Oreck_NewLogo_Black_081717.png?width=106&height=24&name=Oreck_NewLogo_Black_081717.png "Chill listening crop-3")](https://oreck.com/pages/contact-us) ORECK Support center Copyright © 2026, TTI Floor Care North America