--- title: SmartWash Essentials - Not Dispensing description: This article contains information on how to fix dispensing issues on the SmartWash --- [Skip to content](https://knowledgelibrary.ttifloorcare.com/hoover-library/smartwash-essentials-not-dispensing#main-content) - [English](https://knowledgelibrary.ttifloorcare.com/hoover-library/smartwash-essentials-not-dispensing) - [Español](https://knowledgelibrary.ttifloorcare.com/es/hoover-library/smartwash-essentials-not-dispensing) English Show submenu for translations ![Hoover-Logo\_2021\_Brushed\_RGB\_Med.png\]](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Hoover-Logo_2021_Brushed_RGB_Med.png?height=47&name=Hoover-Logo_2021_Brushed_RGB_Med.png) Open main navigation Close main navigation - - [English](https://knowledgelibrary.ttifloorcare.com/hoover-library/smartwash-essentials-not-dispensing) - [Español](https://knowledgelibrary.ttifloorcare.com/es/hoover-library/smartwash-essentials-not-dispensing) English Show submenu for translations - [Go to Hoover.com](https://hoover.com/) [Go to Hoover.com](https://hoover.com/) Welcome, how can we help you? - There are no suggestions because the search field is empty. 1. [Hoover Support Library](https://knowledgelibrary.ttifloorcare.com/hoover-library?hsLang=en) 2. [Troubleshooting](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en) 3. [SmartWash Essentials](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#smartwash-essentials) # SmartWash Essentials - Not Dispensing ## This article contains information on how to fix dispensing issues on the SmartWash ### ![FH52110V\_Smartwash\_Hero](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/FH52110V_Smartwash_Hero.jpg?width=362&height=362&name=FH52110V_Smartwash_Hero.jpg) ### SmartWash *nozzle* does not dispense water or solution. **TIP:** Make sure your clean water and cleaning solution tanks are filled to the correct measure.  ![Power](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Power.png?width=204&height=218&name=Power.png)  **TIP:** Check that your unit is not in the **"DRY ONLY"** mode 1. Once you have verified both your tanks are properly filled, make sure they are sitting correctly in the unit. ![Clean Tank1-1](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Clean%20Tank1-1.png?width=239&height=296&name=Clean%20Tank1-1.png)![Solution 3-1](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Solution%203-1.png?width=241&height=297&name=Solution%203-1.png) 2. If your unit continues not dispensing, add hot water to both your clean water and solution tanks. Run your unit with hot water for a couple of minutes to help remove any build-up gunk inside the nozzle's distributor bar. 3. Lastly, remove the nozzle and check for any debris or clogs on the distributor bar. --- ### SmartWash *Hose extension* does not dispense water or solution. **TIP:** Before cleaning, prime the pump. Press the dispensing trigger for up to a minute to rid any air trapped in the hose. 1. If priming the pump did not help, remove the hose attachment from the unit port. Insert a small object (pen) in the solution port to ensure it is dispensing properly. If it is not, then run the hose extension tool with warm water to remove built-up gunk. 2. Once you verify the solution port is dispensing, rinse both ends of the hose under warm water. It is recommended to do the same for the attachment heads. 3. Lastly, put your clean hose back into the port, and make sure is firmly plugged in. ![Hose 3](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Hose%203.png?width=212&height=262&name=Hose%203.png)![Hose 2](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Hose%202.png?width=212&height=262&name=Hose%202.png)![Hose 1](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Hose%201.png?width=213&height=261&name=Hose%201.png) **CAUTION**: Do not pull the hose sideways or at an angle, it can cause the solution port to break. **NOTE:** If you have tried to troubleshoot and need to fill a warranty claim, please visit our **[Warranty Information](https://hoover.com/pages/warranty-information)** page for more information on how to do so. ---   - [Troubleshooting](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#main-content) - [Batteries & Chargers](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#batteries-chargers) - [CleanSlate](https://knowledgelibrary.ttifloorcare.com/hoover-library/troubleshooting?hsLang=en#cleanslate) - 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