PowerDrive Swivel XL/ Elite Swivel/High-Performance Swivel - Power Issues

This article contains all the steps necessary to fix power issues with your vacuum

Follow these steps to fix your unit shutting off:

TIP: Make sure your unit is properly plugged into a functional outlet.

NOTE: Your thermal protector may have been activated. A thermal protector has been designed into your cleaner to protect it from overheating.
1. Turn the cleaner OFF and unplug it.
2. Empty the dirt cup, and clean the nozzle, the filter, and the hose connector.
3. After 30 minutes, once the unit is cleaned resume cleaning.
For more information on how to clean the unit visit here.

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WARNING: It is possible for the extension cord to warp/ Kink due to overheating. The user needs to pull out the cable until the yellow sticker shows, to prevent overheating while coiled up.

NOTE: If you have tried to troubleshoot and need to fill a warranty claim, please visit our Warranty Information page for more information on how to do so.