---
title: Whole Home Hand Vac - Power Issues
description: This article contains all the steps necessary to fix power issues with your Hand vac.
---

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1. [Dirt Devil Support Library](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library?hsLang=en)
2. [Troubleshooting](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en)
3. [Whole Home Hand Vac](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#whole-home-hand-vac)

# Whole Home Hand Vac - Power Issues

## This article contains all the steps necessary to fix power issues with your Hand vac.

### ![BH30500\_AMZ\_BTF\_Hotspots\_Desktop](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/BH30500_AMZ_BTF_Hotspots_Desktop.jpg?width=688&height=282&name=BH30500_AMZ_BTF_Hotspots_Desktop.jpg)

### Vacuum shuts OFF/ won't turn ON

**NOTE:** Your unit's display will flash once the battery is about to die, make sure to plug the unit and let it charge.

**NOTE:** When the unit is properly connected or placed on the charging base it will flash a light while charging, once fully charged the unit will shut off.

1. To ensure your unit is properly charging, inspect your charger cord for any kinks or tears. It is recommended to check the outlet is working properly.
2. If using the charging base, the cord should be inserted at the bottom of the charging stand at the **unlocked** position. Twist the charger to lock it in.  
   ![charger](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/charger.png?width=417&height=260&name=charger.png)
3. Once the charger has been locked in place, make sure to place your unit firmly on the charger and confirm the charging light is blinking.
4. If your unit continues to not charge, please let us know through chat.  
   ![place 2](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/place%202.png?width=272&height=272&name=place%202.png)

---

 

- [Troubleshooting](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#main-content)

    - [5 Gallon Wet/Dry Vacuum](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#5-gallon-wet-dry-vacuum)
    - [6 Gallon Wet/Dry Vacuum](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#6-gallon-wet-dry-vacuum)
    - [8 Gallon Wet/Dry Vacuum](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#8-gallon-wet-dry-vacuum)
    - [Air Purifier](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#air-purifier)
    - [Bagless Canister](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#bagless-canister)
    - [Broom Vac](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#broom-vac)
    - [Cordless Stick Vac](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#cordless-stick-vac)
    - [Dash Cyclonic](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#dash-cyclonic)
    - [Deep Clean Hand Vacuum](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#deep-clean-hand-vacuum)
    - [Dog Walker Vacuum](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#dog-walker-vacuum)
    - [Dynamite Bagged Canister](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#dynamite-bagged-canister)
    - [Endura Express](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#endura-express)
    - [Featherlite Bagged Upright](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#featherlite-bagged-upright)
    - [Full Size Carpet Cleaner](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#full-size-carpet-cleaner)
    - [Grab & Go Hand Vac](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#grab-go-hand-vac)
    - [Handheld Steamer](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#handheld-steamer)
    - [Lidar Smart Vacuum](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#lidar-smart-vacuum)
    - [Lift & Go](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#lift-go)
    - [Multi Surface](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#multi-surface)
    - [Multi Surface Extended Reach](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#multi-surface-extended-reach)
    - [Multi Surface Rewind+](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#multi-surface-rewind)
    - [Multi Surface Total Pet](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#multi-surface-total-pet)
    - [Power Max Pet/ Endura Max](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#power-max-pet-endura-max)
    - [Power Swerve Pet](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#power-swerve-pet)
    - [Portable Spot Cleaner](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#portable-spot-cleaner)
    - [Power Express](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#power-express)
    - [Power Stick Lite](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#power-stick-lite)
    - [Scorpion/ Scorpion Plus](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#scorpion-scorpion-plus)
    - [Steam Mop](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#steam-mop)
    - [Swerve Upright](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#swerve-upright)
    - [Ultra Bagged Hand Vac](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#ultra-bagged-hand-vac)
    - [Wet/Dry Hand Vac](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#wet-dry-hand-vac)
    - [Whole Home Hand Vac](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#whole-home-hand-vac)

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