This article contains all the steps necessary to fix steam issues with your mop.
TIP: You should use distilled water or the correct Hoover cleaning solution for this product to ensure the best performance and reduce the chances of clogging the unit.
The unit is not Steaming
CAUTION: When troubleshooting the Steam Mop turn the unit off and allow it to cool for up to 30 Minutes, the brass fitting in the head of the unit retains heat for long and can cause damage to the user.
- First, let's make sure that your water tank is filled and firmly placed in the unit.
- If your tank is properly filled and placed in the unit yet no steam is generated, check that your water filter is both installed and clean.
- If your filter needs to be replaced, grip the sides of the filter to remove it then replace it with a new one. (Filters should be changed every 4-6 months)
- Lastly, if both tank and filter are clear and properly installed check for clogs on your steam path. These connection point can get clogged due to dirt or buildup formula overtime.
- Remove the nozzle head and the pads and clean any debris from the paths.
TIP: You can use something small like a paper clip to carefully poke the orifices where steam goes through.