This article contains all the steps necessary to fix brush roll issues with your Vacuum.
NOTE: If your brush roll is clogged or tangled the automatic shut-off will activate. Remove any debris and tangles then resume cleaning
NOTE: Your thermal protector may have been activated. A thermal protector has been designed
into your cleaner to protect it from overheating.
1. Turn the cleaner OFF and unplug it.
2. Empty the dirt cup, and clean the nozzle, the filter, and the hose connector.
3. After 30 minutes, once the unit is cleaned resume cleaning.
For more information on how to clean the unit visit here.
into your cleaner to protect it from overheating.
1. Turn the cleaner OFF and unplug it.
2. Empty the dirt cup, and clean the nozzle, the filter, and the hose connector.
3. After 30 minutes, once the unit is cleaned resume cleaning.
For more information on how to clean the unit visit here.
TIP: Toggle your vacuum MODE so that it is not in Brush OFF mode.
Follow these steps to fix your brush roll:
- To remove the brush roll, lay your unit on its back so you can access the underneath of it. Press the brush roll release to unlock it.
- Rock the brush roll out, cut any tangled hair, and clean any debris causing the brush roll to stall. Make sure to clean the end caps and inside the housing of the nozzle.
- It is advised to check the suction port inside the nozzle and remove any tangles
- Lastly, re-fit the brush roll into the nozzle and make sure is properly aligned with the end caps, then lock push down the brush roll until it clicks in place. You should rotate it with your hand to ensure its properly installed.
