Handheld Steamer - Power Issues

This article contains all the steps necessary to fix power issues with your Handheld Steamer.

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CAUTION: Do not use any type of cleaning solution besides Dirt Devil steam enhancers. Failing to do so will create clogs in the unit and lead to underperformance. 

The unit is not powering on/ shuts off

  1. First confirm the unit is properly plugged in to a working outlet. Check the cable for any kinks or tears to ensure there no damage to it.
  2. Once the unit is turned on, allow a couple of second for it to heat up. The indicator light will turn RED once the units is heating up and Green once it's good to go.
    Plug in

NOTE: When turning the unit OFF or if you need to access the tank, unplug it from the electricity and press the steam release valve until the unit is empty.
Turning OFF-1