--- title: Dirt Devil Power Max Pet/ Endura Max - Low/ No Suction description: This article contains all the steps necessary to fix suction issues with your Vacuum. --- [Skip to content](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/dirt-devil-power-max-pet/-endura-max-no-suction#main-content) English Show submenu for translations ![DirtDevil\_Logo\_2022 white.png\]](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/DirtDevil_Logo_2022%20white.png?height=40&name=DirtDevil_Logo_2022%20white.png) Open main navigation Close main navigation - English Show submenu for translations - [Go to DirtDevil.com](https://dirtdevil.com/) [Go to DirtDevil.com](https://dirtdevil.com/) Welcome, how may I assist you? - There are no suggestions because the search field is empty. 1. [Dirt Devil Support Library](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library?hsLang=en) 2. 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[Power Max Pet/ Endura Max](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#power-max-pet-endura-max) # Dirt Devil Power Max Pet/ Endura Max - Low/ No Suction ## This article contains all the steps necessary to fix suction issues with your Vacuum. ![UD70167P\_Power Max Pet\_Right 3Q](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/UD70167P_Power%20Max%20Pet_Right%203Q.png?width=359&height=440&name=UD70167P_Power%20Max%20Pet_Right%203Q.png)![UD70174B\_Endura\_Max\_right 3q](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/UD70174B_Endura_Max_right%203q.png?width=206&height=453&name=UD70174B_Endura_Max_right%203q.png) **TIP:** If you are experiencing lower suction or if your vacuum is hard to push, try adjusting the nozzle height to the proper setting for your floor type.![hardpush](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/hardpush.png?width=579&height=247&name=hardpush.png) ### Follow these steps if you're experiencing low/ no suction: ![dc2-Jun-11-2024-08-01-31-3951-PM](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/dc2-Jun-11-2024-08-01-31-3951-PM.png?width=272&height=344&name=dc2-Jun-11-2024-08-01-31-3951-PM.png) 1. Let's start by making sure your dirt cup is properly seated in the unit and there are no gaps. 2. Empty your **dirt cup** by pressing the release button **(A)** on the lid and rocking the cup out, once removed open the trap door by pressing the release **(B)** mechanism.![dc3](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/dc3.png?width=268&height=292&name=dc3.png)![filter1-Jun-11-2024-08-06-00-8202-PM](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/filter1-Jun-11-2024-08-06-00-8202-PM.png?width=211&height=234&name=filter1-Jun-11-2024-08-06-00-8202-PM.png)   1. Once you have removed and emptied the dirt cup, you should remove the **rinsable filter** by twisting open the lid of the tank. 2. If you are currently cleaning, tap your filter until clean then replace it in the unit, otherwise rinse the filter under water until it's clear and squeeze it to remove excess water. Allow 24 hours to dry then replace it in the unit. ![Filter 2-2](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Filter%202-2.png?width=174&height=204&name=Filter%202-2.png)![filter3-1](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/filter3-1.png?width=241&height=162&name=filter3-1.png) 3. After you have cleaned the rinsible filter, make sure to pull the **separator** inside the tank and dust it out, we recommend using the dusting accessory tool your unit has. Once you are done make sure to place it back aligning the notches in the separator with the dirt cup. ![cyclone1](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/cyclone1.png?width=191&height=293&name=cyclone1.png)![Cyclone2](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Cyclone2.png?width=243&height=290&name=Cyclone2.png) 4. After cleaning the rinsable filter and separator, tilt the unit back and release the latch to remove the **exhaust filter** located between the nozzle and the dirt cup. 5. Tap the filter until clean or wipe down any remaining dust with a dry cloth. **Do not rinse!!**![exhaust1](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/exhaust1.png?width=216&height=220&name=exhaust1.png)![exhaust2-1](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/exhaust2-1.png?width=240&height=213&name=exhaust2-1.png)![exahust3](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/exahust3.png?width=184&height=216&name=exahust3.png) 6. Lastly, check your hose airpath and extension tools for any clogs. Make sure your vacuum is upright and press the wand release button and the handle release pedal, inspect your hose and clear out any clogs, then replace it back in the unit. It is also recommended to check the suction port inside the nozzle and removing any debris and blockages. ![Handle-Jun-11-2024-08-15-13-5850-PM](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Handle-Jun-11-2024-08-15-13-5850-PM.png?width=241&height=309&name=Handle-Jun-11-2024-08-15-13-5850-PM.png)![wand2](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/wand2.png?width=181&height=311&name=wand2.png) **TIP:** If you notice any cracks or tears in your hose, please contact one of our customer service agents. We will be happy to help. **CAUTION:** Do not replace any of the filters if they are damp. ---   - [Troubleshooting](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#main-content) - [5 Gallon Wet/Dry Vacuum](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#5-gallon-wet-dry-vacuum) - [6 Gallon Wet/Dry Vacuum](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#6-gallon-wet-dry-vacuum) - [8 Gallon Wet/Dry Vacuum](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#8-gallon-wet-dry-vacuum) - [Air Purifier](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#air-purifier) - [Bagless Canister](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#bagless-canister) - [Broom Vac](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#broom-vac) - [Cordless Stick Vac](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#cordless-stick-vac) - [Dash Cyclonic](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#dash-cyclonic) - [Deep Clean Hand Vacuum](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#deep-clean-hand-vacuum) - [Dog Walker Vacuum](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#dog-walker-vacuum) - [Dynamite Bagged Canister](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#dynamite-bagged-canister) - [Endura Express](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#endura-express) - [Featherlite Bagged Upright](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#featherlite-bagged-upright) - [Full Size Carpet Cleaner](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#full-size-carpet-cleaner) - [Grab & Go Hand Vac](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#grab-go-hand-vac) - [Handheld Steamer](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#handheld-steamer) - [Lidar Smart Vacuum](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#lidar-smart-vacuum) - [Lift & Go](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#lift-go) - [Multi Surface](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#multi-surface) - [Multi Surface Extended Reach](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#multi-surface-extended-reach) - [Multi Surface Rewind+](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#multi-surface-rewind) - [Multi Surface Total Pet](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#multi-surface-total-pet) - [Power Max Pet/ Endura Max](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#power-max-pet-endura-max) - [Power Swerve Pet](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#power-swerve-pet) - [Portable Spot Cleaner](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#portable-spot-cleaner) - [Power Express](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#power-express) - [Power Stick Lite](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#power-stick-lite) - [Scorpion/ Scorpion Plus](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#scorpion-scorpion-plus) - [Steam Mop](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#steam-mop) - [Swerve Upright](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#swerve-upright) - [Ultra Bagged Hand Vac](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#ultra-bagged-hand-vac) - [Wet/Dry Hand Vac](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#wet-dry-hand-vac) - [Whole Home Hand Vac](https://knowledgelibrary.ttifloorcare.com/dirtdevil-library/troubleshooting?hsLang=en#whole-home-hand-vac) [![Chill listening crop-3](https://knowledgelibrary.ttifloorcare.com/hs-fs/hubfs/Dirt_Devil_Logo_Tail-RGB-Lo.jpg?width=49&height=41&name=Dirt_Devil_Logo_Tail-RGB-Lo.jpg "Chill listening crop-3")](https://dirtdevil.com/) Dirt Devil Help Center Copyright © 2026, TTI Floor Care North America