Cordless StickVac - Low/ No suction

This article contains all the steps necessary to fix suction issues with your stick vac.

The unit has low/ no suction

TIP: Toggle your vacuum MODE so that it's appropriate to the type of floor you're cleaning.

Follow these steps if you're experiencing low/ no suction:

1. Let's start by ensuring that the dirt cup is properly seated in the unit with no gaps.
2. To empty the dirt cup, disconnect the vacuum extension and hold the dirt cup over a trash bin. Once the tank is detached, press the release button to empty it, then lock it back in place.
                            
3. After emptying the dirt cup, fully detach it from the unit by pressing the release button on the handle. Remove the separator filter and clean out any debris and dust. Once it's clean replace it in the dirt cup.
   
   
4. Once you have removed and emptied the dirt cup, you should remove the rinseable filter located inside the separator. You can remove the filter by pulling it out of the separator
   
   
5. If you are currently cleaning, tap your filter until clean then replace it in the unit, otherwise rinse the filter under water until it's clear and squeeze it to remove excess water. Allow 24 hours to dry then replace it in the unit. Make sure you can't read the "This side down" sign once installed.
   
   
6. Lastly, check your hose airpath. Your blade has 2 connection points, one located underneath the tank and another at the nozzle. Press the release mechanism and ensure the airpath is free of debris and clogs.