This article contains all the steps necessary to fix power issues with your Broom vac.
Unit won't turn ON/ shuts OFF
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Let's confirm your unit, charger, and outlet are all working correctly by following the previous information.
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If you're experiencing a loss of power, ensure that your unit is fully charged. It takes approximately 5 hours to fully charge your unit.
- If your appliance is overheating too quickly, there may be a blockage in the airpath or the filter. Clear them before using the appliance again to ensure proper performance.
See this article for more information.
NOTE: The unit could have possibly run out of battery life during use, or the power switch could have been pressed on. The unit will not charge while the power is ON.
CAUTION: If you tried the previous information and your unit still doesn't work, please contact a customer service representative through chat.