Bagless Canister - Low/ no suction

This article contains all the steps necessary to fix suction issues with your canister or if dust is scaping your unit.

Follow these steps if you're experiencing low/ no suction

1. Let's start by making sure your dirt cup is properly seated in the unit and there are no gaps. 
   
2. Empty your dirt cup if needed by pressing the release button on the lid and rocking the cup out, once removed open the trap door by pressing the release mechanism.

   

3. After emptying the dirt cup, pull the filter assembly remove it, and clean the separator with a cloth or accessory. The separator can be lifted straight up but needs to be aligned with the tab on the dirt cup to sit properly again. The seal is a tight fit so a person can push from the bottom if needed. 
   Once the separator is completely clean reassemble it properly and make sure it locks firmly.
   
4. Once you have removed and emptied the dirt cup and separator filter, you should remove the rinsable filter located underneath the tank's lid. You can remove the filter by pressing the open button on the lid and pulling on the filter.
5. If you are currently cleaning, tap your filter until clean then replace it in the unit, otherwise rinse the filter under water until it's clear and squeeze it to remove excess water. Allow 24 hours to dry then replace it in the unit.

   

6. After cleaning the rinsable filter, pull the latch to remove the exhaust filter located on the back of the unit behind the exhaust cove.
7. Tap the filter until clean or wipe down any remaining dust with a dry cloth. Do not rinse!!
   
   
   
8. Lastly, check your hose airpath and extension tools at the different connection points for any clogs. Make sure your vacuum is upright and press the hose release button, inspect your hose and clear out any clogs, then replace it back in the unit.